Digital Main Street

Working with the Toronto Association of Business Improvement Areas and the City of Toronto, we developed a program focused on supporting small and independent businesses with their digital transformation called Digital Main Street.

Specifically, the work completed included:

  • Program Design - developed the program concept and design, including procedures and guidelines.

  • Client Relationship Management System - developed the client relationship management (CRM) system for the program.

  • Website - developed the program website and its integration with the program CRM.

  • Stakeholder Engagement - provided initial stakeholder engagement to refine the program concept and promote municipal involvement in the program.

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